Welcoming 2015

January 05, 2015     |     By

Welcome 2015!  It's amazing how quickly a year goes by these days!

We are ringing in a new year here in Wilmington, NC with classes, events, and our already successful repertoire of services helping people make the proper purchases, learning their devices, repairing computers, cell phones, iPads, and other devices, and helping discard old technology.  We're also going to be adding a self-help section to our website for tips, tricks, and good to know items.

Stay tuned for our weekly series "More Than a Computer Repair Shop" where we will highlight our other services and provide incentives to stop by and try them out!

Thank you to all who have already used our services and we look forward to working together in the future.  Our business is built around you! 

Here's to a healthy, prosperous 2015 for all!



Senior Citizen Discount Card

October 10, 2014     |     By

Have you heard of the Senior Citizen Discount Card (SCDC)?  We hadn't either until a good friend suggested we check it out.  What an awesome idea!  Seniors can pick up their card at any location that distributes or through a church group, senior center, fundraiser, or other event SCDC representatives attend.  Present your card to participating businesses to receive a discount on dining, shopping, and services!

360 Technology Solutions is the only company in Wilmington, NC listed under Computer Training and Computer Classes!  We are offering Seniors with the card 15% off Service of any kind, not just classes.  If you need computer repair, virus cleanup, Windows reinstall for your laptop or PC, as well as MAC repair, you can get a 15% discount.  We also offer cell phone repair, device repair (like iPads and Notebooks), and assistance with purchasing a new device and getting rid of your old device.

Here is a link to our listing on the SCDC website: 360 Technology Solutions Wilmington, NC lisiting for the Senior Citizen Discount Card

So, stop in to 360 Technology Solutions and pick up your card in Fulton Station, 3715 Patriot Way, Suite 139, Wilmington, NC 28412.  We're waiting to meet you and help you at any point in the lifecycle of your technology!



Backup and Recovery

October 07, 2014     |     By

Our computers are amazing multipurpose tools, we can use them for studying, researching, gaming, and storing untold amounts of data and information.  If you are like so many others, your computer is filled with important documents and unreplaceable memories in the form of pictures and movies.  Imagine one day you are on your computer, and all of a sudden the power goes out.  You turn your computer back on, and you are greeted by a fatal error telling you important data has dissappeared.  Imagine the feeling when you realize that important data lost was the unreplaceable pictures from your last family vacation that you thought were safe sitting on your computer, or those important tax documents you needed to keep track of.

The good news is there are safeguards that you can put in place to avoid this potentially devastating situation. The main causes to data loss can be traced to human error (accidental deletion), crimes (computer hacking), natural causes (power failures), and disasters such as fires and flooding.  360 Technology Solutions has options for you to put in place to be sure you have all the tools you need to prevent data loss.  We can't prevent the above situations from happening, but we can be sure you have the right plans in place to successfully recover your lost or stolen data.

Stop in and see us today, and lets discuss how we can work together to prevent permanent data loss, and put a recovery plan in place for you today.



Repurposing Technology

September 29, 2014     |     By

One area we strongly focus on for our customers is the idea of Repurposing.  360 Technology Solutions does not simply dispose of your old technology, we excel at going above and beyond the company standards to offer you a variety of options. 

The first step in this process rests in the hands of you, our customers, to identify a device you own that no longer fills the need you purchased it for.  Once you've located that device, you can leave the rest up to us and our evaluation process.  Simply bring your old technology and devices to 360 Technology Solutions and we will take it from there.

Providing options for your unused devices is the purpose of our evaluation process.  One option we offer to our customers is known as Consigning.  With this option we will take a look at your device, evaluate what it may take to repair it, estimate a value, and attempt to sell it through our channels for the next 90 days.  If the device you bring in is capable of being repaired, and then resells, we will offer you 50% of the total sale (excluding taxes).

Another option we offer at 360 Technology Solutions is Repurposing an old device.  For instance, some of our more popular options include turning an old phone or iPad you have laying around into a streaming device for videos or something fun to offer your children or grandchildren.  The possibilities are endless, and we will help you find them with our evaluation process.

Disposing of unused devices or old technology is another option you can find through our process.  If you are looking to avoid the hassle of disposing of your old devices, bring them to us and we can help you remove your data then properly recycling them in an environmentally friendly way.  Another option we offer is to donate your old device to a local school or charity.

With 360 Technology Solutions, the options are many and we look forward to discussing them with you to provide the best solution available.